AIRTEL DIGITAL TV
Delay in installation

I bought Digital TV connection through connectindia.in yesterday. after getting my kit details, I called customer service number and asked them for activation and installation of same, they ensured me that they will do the same by today afternoon 12.00 pm and provided me the customer id 3003621078. When I called back them again on 12.00 pm they told me that they customer service representative Suhasini forget to take my recharge voucher number and that is the reason same is not being done and again took all recharge voucher and told me that installation will be done by 4.00 pm. I called them at 4.00 pm but they were unable to answer why installation engineer did not reached to my place. they ensured same will be done by 6.00pm. I got call from one number 080-65660017 and this guy told me that installation will be done by 6.30. But later they refused to come for installation saying they don't do installation after 6.00 pm.

Nodel Officer don't pick calls, Customer service is off after 7.00 pm and there is no way you can get in touch with someone who is answerable.

This is worst experience one can have and surely you can experience it again and again with Airtel.

Can somebody help

Company: AIRTEL DIGITAL TV
Country: India
State: Karnataka
City: Bangalore

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