AIRTEL DIGITAL TV
Pathetic Customer Service
- 05-20-2010
- 328
I purchased Airtel DTH on 08 may but only after one week i.e 15 May, the TV went blank without any signals. I have been repeatedly making complains about the issue but nobody turned up till now.
Above that they have closed my case saying that the issue is resolved. So every time I call them they give me a new Complaint number saying that the complaint I made earlier is resolved and we are taking this as new complain. This way I have been given 4 Service request number for the same complain which has not been resolved even once.
Whenever I call them they assure me that someone will reach me within 2 hours. But no one turned till now. The irony of the situation is that they even threaten to drop your call if you don’t keep it.
This is too much of harassing. They are taking things for granted thinking that no one can do any thing to them.
I dont want to continue with their services, please get my money back.
Thanks
Abdul
Company: AIRTEL DIGITAL TV
Country: India
State: Andhra Pradesh
City: Hyderabad