AIRTEL DIGITAL TV
Cheating
- 06-03-2010
- 305
MY customer ID is airtel dth 3001282730 name chandan netra ...= i have purchased airtel dth in aug for rupees 1750. on 10 oct i have recharged my account with 1265 rupees plus my acct balance of around 100 rupee more. same day informed to airtel customer care that this recharge is for one year super value pack and rest of money for other two top-ups till it lasts. after that i have newer subscribed for any channel.in half of nov i saw that i am getting star gold channel also, thinking that this channel might be made part of super value pack.on 24 may i received sms on my mobile that my payment is due on 26-may. As i was out of jodhpur upto 31-may. on-return i saw my services were stopped i have spoken to customer care, there supervisor and complaint about my services .on 2 june evening i have been told by supervisor that my complaint is sent to authorities and will be sorted out with in 48 hrs and i will be called back but still i am waiting for call.how a customer will bear this type of cheating. thanks. please help me
Company: AIRTEL DIGITAL TV
Country: India
State: Rajasthan
City: Jodhpur