AIRTEL DIGITAL TV
NO SIGNAL ERROR B001

Dear Sir

I have the customer ID NO. 3001159360 & COMPLAINT NO. 3638565. I have complained on 23.08.2010 about error code B001 and your CCE told me that your problem will be resolved till 13:30 hrs. of 24.08.2010. Your engineer called me at 14:30 and ask to come. He come and checked the connection but no result and told that he will come tomorrow on 25.08.2010. But 25.08.2010 no engineer has come till date and the message on mobile no. 9814628398 is given at 8:38 pm on 25.08.2010 that your complaint has been resolved but still your engineer has not come and how the problem is resolved, I don’t know. How is your company that without engineer coming the problem is resolved automatically and I again contacted your customer care at 7:18 Pm on 25.08.2010 and they told that our engineer will visit on 29.08.2010. How is your company? How your company will grow without firm commitment on false facts. I don’t know. How many days will take this complaint? I don’t understand. Will it take 30 days or 60 days. Is there no reputation of your company.

Kindly resolve my problem immediately.

Sanjeev Kumar

1138, Sector 11

Panchkula

M: 9814628398

Customer ID 3001159360

Company: AIRTEL DIGITAL TV
Country: India
State: Haryana
City: Panchkula

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