AIRTEL DIGITAL TV
Airtel Digital TV SUCKS Please dont take & WORST CUSTOMER SERVICE

Airtel Digital TV SUCKS Please dont take & WORST CUSTOMER SERVICE

MY NAME IS KANNAN .S,

AIRTEL DIGITAL TV CUSTOMER ID : 3006108357

I STAY IN TARNAKA, HYDERABAD - 500017

WORST CUSTOMER SERVICE EXPERIANCE I EVER HAD, SOME ONE PLEASE TELL ME HOW TO FILE A CASE ON THESE PEOPLE FOR HARASING ME LIKE THIS,

LAST MONTH ON MARCH 30 I SHIFTED MY HOUSE AND I CALLED AIRTEL CUSTOMER CARE TO SHIFT MY DISH ANTENA, FROM THAT TIME I WOULD HAVE CALLED THEM ATLEAST 200 TIMES FOR THE NEXT 15 DAYS AND ATLAST ON 15TH OF APRIL THEY CAME AND DID THE INSTALLATION, IN THIS TIME GAP SOME HAD STOLEN MY DISH ANTENA CABLE (THIS COSTA 15 RUPEES PER METER) WHO KNOWS THOSE AIRTELL PEOPLE AFTER TAKING DOWN THE ADDRESS MIGHT HAVE DONE THIS THEN THEY CHARGED 600 RUPEES FROM ME FOR THE NEW CABLE AND ALSO INSTALLATION CHARGES OF 150,

THEN THE REAL STORY STARTS, ACTUALLY FOR MY PACKAGE DAILY BURN RATE IS 13 Rs. FOR 15 DAYS IT IS - 195 SO TOTALLY AROUND 1000 Rs. I HAVE ALREADY SPENT FOR THE STUPID AIRTEL DIGITAL CONNECTION.

NOW BEFORE 5 DAYS AGAIN THE PROBLEM STARTED IT IS GIVING A MESSAGE NO SIGNAL FOR ALL THE CHANNELS, ACCEPT SOME CARTOON CHANNELS, SO AGAIN 5 DAYS 65 Rs LOSS, THEN AFTER CALLING THEM FOR 10 TIMES SOME AIRTEL TECHNESIAN CAME ON 20-APRIL THEN THEY WORKED FOR MORE THAN 1 HOUR AND SAID THE DISH ANTENA IS NOT FIXED PROPERLY SO YOU CALL THE SAME PERSON WHO DID THE INSTALLATION AND TELL HIM TO FIX IT ON ANOTHER PLACE, SO I CALLED HIM HE SAID PLEASE 12150 FROM AN AIRTEL MOBILE AND REGISTER A COMPLAINT THEN I WILL COME, WHERE I SHOULD GO FOR AN AIRTEL MOBILE - HE SAID THAT IS NOT HIS PROBLEM.

THEN HE IS TELLING KEEP ANOTHER 150 Rs READY I WILL COME TOMORROW, (AREE YOU FIXED THE ANTENA IN A WRONG PLACE AND WHY I SHOULD GIVE MONEY AGAIN) AGAIN THAT IS NOT HIS PROBLEM,

AND THESE AIRTEL TECHNESIAN WHO COME TO OUR HOUSE WILL ASK OUR MOBILE TO CALL THEN OTHER PERSON UPSTAIRS AND THEY WILL TRY TO FIX THE ANTENA - TODAY FOR THAT MOBILE 30 Rs. AND WHEN THEY CAME THE FIRST TIME IT WAS 40 Rs.

ALL THE TECHNESIAN WILL ASK YOUR MOBILE - THEY WILL TELL BALANCE IS LOW IN THEIR MOBILE.

I LOST THE WORLD CUP FINAL - SITTING AT HOME WAITING FOR THE AIRTEL TECH TO COME AND FIX - I HAVE A 48 INCHES LCD, EVER MATCH WE USE TO HAVE A PARTY AT OUR HOME ALL MY FRIENDS WILL COME TO MY HOME TO WATCH THE MATCH

PLEASE SOME ONE HELP...

CANT WE DO ANY THING...

Company: AIRTEL DIGITAL TV
Country: India
State: Andhra Pradesh
City: Hyderabad

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