AIRTEL DIGITAL TV
Poor Product & Worst Service

I've bought 2 Airtel DTH connections in hope that I'll be able to view good quality TV. These are bunch of crooks. There have been problems since starting and it is the worst service provider. I've faced so many problems with Airtel DTH that i can write a complete book on it. Here are the details:

1) Installation time provided 24 hrs. Installed after 5 days due poor internal coordination

2) Everytime there is some wind the dish stop getting signals from satellite and TV is down for 24 hrs.

3) Customer care gives 24 hrs time for complaint to be attended and they appear after 48 hrs.

4) May 21st i registered a complaint, a message came that engineer will visit tomorrow before 2 pm while the engineer did not come and I received the message that your complaint has been resolved while DTH was still dead. I had to register the complaint again and it got attended to after another 24 hrs.

5) Yesterday there was some heavy wind and my TV is dead since then, called up the customer care yesterday and as usual the server is down we can't register the complaint. Called up today and the response is that we'll attend to your complaint after 24 hrs.

Worst service Airtel DTH, Bullshit Product Airtel DTH. Third class customer service Airtel DTH.

Rohit Tuteja

8800601515

Company: AIRTEL DIGITAL TV
Country: India
State: Delhi
City: Central Delhi

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