AIRTEL DIGITAL TV
Activation not done after 15 days of purchase

Hi,

My Customer ID is 3008833624

This is regarding the service I am getting by booking Airtel Digital TV Online to bring to the notice of higher officials.

I booked the connection Online on 19th-SEP, I opted for South value sports and the person from Vriti Interactive said the actual price is Rs 2190/- but we have a 100 discount so pay Rs 2090/- Person who contacted me (manish.gupta@vriti-interactive.com).

After calling customer care several times the connection was installed in my premises on 30th-SEP.

After Installation:

Label number:33579289977

card id : 85403566

Now on 3rd-OCT, I am not able to view anything in my TV.I have been calling customer care many times and they have been asking for 5hrs time for the past 3 days for activating my account. I am getting a ERROR CODE 6 or sometimes ERROR CODE - B001.

Please do the needful or suggest on the next steps to be taken.

Thanks and Regards,

Sivaraman P.

Company: AIRTEL DIGITAL TV
Country: India
State: Tamil Nadu
City: Salem

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