AIRTEL DIGITAL TV
A la carte pack subscribed but still not activated

I have subscribed a la carte pack with selected options yesterday n received a call today in the afternoon from airtel saying that my a la carte pack will be activated within 1 hour but still it has not been activated and the old pack which is the economy pack is still activated instead.

For the reconfirmation i have called on airtel digital tv customer care number and the person says that in their notice neither the a la carte pack has been activated nor they have any such information in their system.

Its already more than 24 hours and still no activation message i have received yet.

My customer id is: 3006991147

Company: AIRTEL DIGITAL TV
Country: India
State: Haryana
City: Gurgaon

  <     >