AIRTEL DIGITAL TV
Tripping of signal

I have just shifted to Durgapur from Kolkata alongwith my Airtel Digital TV and it re-installed two months ago after paying of re-installation charge of Rs. 200/-. but after a few days signal of my DTH tripped or bad signal. I contacted with customer care with my problem which was just arrived after 10 days of re-installation. But they replied that the service engineer will visit and have to pay Rs. 100/- as a visiting charge. I urged to solve my problem free of cost because of the re-installation was not done properly, but they do not accept my complains. they asked that complain be launched only the condition when I accept to pay Rs. 100/- for visiting. the irregularity is continue in my DTH. I want to not pay again and again Rs. 100/- tip, where as the bad signal starts only in 10 days before re-installation.

M.K.Nirala

Customer ID- 3000043149

Company: AIRTEL DIGITAL TV
Country: India
State: West Bengal
City: Bardhaman

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