Airtel DTH
Wrong Resolution of DTH service
- 05-30-2011
- 30
On date - 26-05-11 I hv register complaint of audio problem in airtel customer care, they hv suggested that there engineers will come and rectify the problme, engineer arrived and change the direction of dish antena, and went away, next day he again arrived with the audio cable and charged 100 rs for the service but problem was not rectified and then engineer told that the problem is in hd setoff box but whenever I called in airtel customer care they commited false commitment and sent the massage that your problem has been resolved but actually problem was not solved. Airtel customer care told that your address is wrong, if my address is wrong then how their engineers reach to my home and changed the cable and carged rs 100 for the same. Airtel has harrased my since 5 days with false commitments. So I am looking forward to take strict action against airtel service
Company: Airtel DTH
Country: India
State: Gujarat
City: Ahmedabad