Airtel DTH
No response for complain made 6 days

Hi,

This is Manish from Bangalore. I had made a complain with Airtel DTH customer care under the reference no.20795498 on 14th July. The issue is regarding no signal in TV.

I also got few calls from Airtel customer care and they promised it to be resolved on 15th and then 17th and again on 18th July, but today is 19th July and yet no one has come to check. They also gave me the number of the person visiting my place, but he came out to be the Manager (Rajesh - 9845936651) of service centre. He again gave me the number of the supervisor (Deepak - 8884802362) who is supposed to assign the task to his team, but he talks as if he is my Manager and cuts the calls without even responding completely. And again I keep getting calls from Airtel asking if the issue is resolved, and they again promise that it will be resolved by today/tomorrow.

And best of all happens when I get a call from the engineer and he says that I will not come (7899847143 - didn't tell his name). A big LOL

Not sure who is responsible for the delay. But it seems AIRTEL has started following the steps of our government organizations by becoming non responsive.

It makes my laugh at the way this company make promises which does not seem to come into reality.

Company: Airtel DTH
Country: India
State: Karnataka
City: Bangalore

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