Airtel DTH
Poor service and not resolving issues

Customer ID: 3002345842

I have Airtel DTH connection (Big mistake!). Most of the time it does not work and following message is displayed on TV screen:

"Inserted view card is not an Airtel view card or it may not be inserted properly. Please insert a valid viewing card correctly again.

Error Code: 2"

Even after several complains, they do not resolve the issue. Worst part is that, they mark and complain as resolved without taking any action on this.

I am tired of complaining and still there is no resolution. Is there any way I can escalate the issue to get it resolved permanently. Is there anybody who can help me in taking legal action against them?

Thanks,

Suresh

Company: Airtel DTH
Country: India

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