Airtel DTH
All chanels are not provided as promised

Dear Sir/ Madam,

I bought 1 Airtel DTH on 23 feb from Vriti Infocom pvt Ltd., Sector 63, noida online. It was installed in time. I paid 1650 Rs by my credit card. The packed I was subscribed was "New Value pack".

When I started using in the evening I found that all 2 radio channels (FM Rainbow, FM Rainbow Banglore) was not given which was promised by Airtel to be given in that package.

I called to customer care on 24th feb & till 7th mar I called daily to know the status. But the problem never get solved. They always tel me that "dont worry ur problem will be solved till xyz hrs of abc day" but nothing happned. I have called them almost 15 -16 time till date.

Last time I called on 7th Mar. My last complaint id out of all 3 complaints for that same problem was 2132448. They gave me 24 hrs but problem is as it was.

They told me that this is broadcaster issue, it will be solved very soon, but nothing happed. I asked the company to give me 2 other Hindi radio channels until you solve the problem but they took no step.

So I request you to accept my complaint against Bharti Airtel Ltd. for cheating the consumer & provide me the just.

Sincerly

Vikas Kumar

Ghaziabad. UP

Please help me to file

Company: Airtel DTH
Country: India

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