Airtel DTH
Poor Customer Service

I had raised an issue with Airtel customer service on some channels not working as part of my Ultra pack connection. The issue was raised on 29th June and except for repeated phone calls from different individuals asking for the nature of the problem, no solution is in sight.

After a lot of emails and follow ups an engineer visited my site, promised to come back and rectify. Now its a week since that happened.

I'm at loss in terms of what to do to get these folks to solve my problem so that i get my value for money. This is the worst customer service i have faced from any entity i have dealt with. Please help in any way possible to sort this issue out.

Thanks

Company: Airtel DTH
Country: India
State: Maharashtra
City: Pune

  <     >