Airtel DTH
Sold Ultra pack and activated mega pack

Dear Sir/Madam,

My Airtel customer id 3005170578 which i took this month on call from AIRTEL IVR. As we use more than 10 mobile/landline service of airtel they offered us a new Digital DTH service for annual subsciption ultra pack with free intallation.

But on installation and activation i found out they have activated mega pack. i have being following up with the airtel officers since last 20 days and they have not replied back to me.

Know they want me to pay extra amount for ultra pack. I have paid the for ultra pack on request of the booking officer of the airtel on Airtel IVR number 12148. Mr. Rohan who had compared the two scheme and said they are offering this on a special scheme of valuable customer of airtel.

I have requested for refund or upgrade of my ultra pack with addition loss of 1 month subscription.

Please help how i can teach a lesson to the company and so that this dont become their regular practice.

Thanks & Regards,

Ashutosh Agarwal

Company: Airtel DTH
Country: India
State: Tamil Nadu
City: Chennai

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