Airtel DTH
Worst customer service

I purchased a new airtel dth connection through IVR via Airtel customer Care on 02/11 and my transaction ID is 11609722, at the time of purchase the sales person Mr Sanjay from airtel customer care assure me that connection will be established within 48 hrs but it is surprising that after the time duration has expired I call customer care about 20 times and all are promise to resolve the issue within 48 hrs. After inform to the airtel haryana nodal office on 8th nov they install the dish and set top box but still the connection not activated. I asked to customer care and they inform me that no package has been selected against my customer ID.The other thing is the nodal office advice me contact to the nearest dealer whether I have not purchase from dealer but still I tried severel time to contact the dealers phone (kabir enterprise, mob-9896909333) but he is not ready to recieve the phone.

this is the history and the conclusion is after purchasing the connection on 2nd nov stil the value for money is NIL.

customer ID-- 3005910785

Transaction Amnt- RS 1590

Transaction Id - 11609722

transaction date- 2nd Nov'2010

complain no- 4347567

Krishna Kanta Malakar

B-3660

Panipat refinery Township

Indian Oil Corporation ltd

Panipat-132140

Company: Airtel DTH
Country: India
State: Haryana
City: Panipat

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