Airtel DTH
Wrong Package Activated

Dear Team Airtel,

This is the 1st time I am writing this after several failed phone conversations with your executives.

I had a Sun Direct DTH and i wanted another additional connection for my second TV and Opted for Airtel DTH.

I recently purchased a Airtel Digital Tv Connection (Customer Id - 3006076725) on Nov 9th (I had to run behind the Airtel dealer to get a connection for a week almost)

Finally the technicians came to my residence on the 9th Nov after so many phone calls to them and finally did the Installation but Activated the Wrong Package.

Almost everyday i contact the dealer about my package which supposed to contain the SPORTS PACKAGE. but the response i get them really irritated me. They say someone from the airtel customer relations will call me, and the person from airtel cannot even communicate to me properly.

It's 16days and i still have not got my problem solved but i got messages that my problem was already solved, which is still not solved. (NO SPORTS PACKAGE ACTIVATED)

My Question is:

1. Why is there a misinformation always given from your end?

2. Why do Airtel expect it's customer to run behind you all the time for unsolved issues.

3. Why Airtel being such a reputed company outsources services to a USELESS DEALER like my dealer who does nothing but talk STUPID all the time.

4. Will my problem get solved or it will be the same till the end.

5. Or is there someone who can come to my place and REMOVE THE AIRTEL DTH AND REFUND MY MONEY BACK?

Now will someone reply to this email or call me on my phone to solve my issue, because I AM HIGHLY DISAPPOINTED WITH YOUR SERVICES (DTH).

91 9894559366

getmikeeboy@gmail.com

Company: Airtel DTH
Country: India
State: Tamil Nadu

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