Airtel DTH
Pathetic after sales service

I would advise everyone not to go for Airtel DTH. They have got the worst after sales service. My customer ID is 3007564631. I had book a connection on 1st April'11. For collection the money, these guys came within 2 hours of my request, but post the collection of money, no action has been taken. I have lost the count of the number of calls that I have made the customer care, but no respite.

I had asked these guys to give me a time when they'll come for the installation. I took a leave, but no one every bothered calling on that day. I made numerious calls to their customer care but to no good effect. Finally I got the number of their supervisor. She told me that it could not be done on that day and would be done the next day. I took another leave, but till date, no one has cared to even call me, forget the installation.

These guys have no respect for someone eles's time. I have already taken two vacation for getting the DTH installed but the worst part is, that it has not been installed yet.

I am amazed to see such pathetic service from Airtel, where as the only reason I went for Airtel was their service.

Again, think twice before getting their connection. I have already started the process to get the refund. I would rather go for some other service provider than Airtel.

Company: Airtel DTH
Country: India
State: Andhra Pradesh
City: Hyderabad

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