Airtel DTH
Non resolution of complain

I had added top up of additional channels Discovery Science with Turbo, Fox Crime, Movies Now.

But the channels were not activated even after 24 hrs. I called cutomer care 23March they replied that dish realignment needs to be done, only then the subscribed channels will be activated and that this shall be done within 5 days from the date of complain free of cost, some service engineer will contact me. But even after 5 days when complain was not attended, i again called up customer care, they said it will b attended in 24 hrs. Again i called them on 29Marech they said it will take five more working days. I again called up the same day and asked why 5 days, they gave some contact number of the local who is supposed to attend my call. But when contacted they gave me another number, which would not pick up the number when called.

This type of service is absolute non-sense... Even the custome care is paid, the toll free is always busy. Horrible service from Airtel..

My customer ID is 3001414119..Hope the problem is resolved soon

Company: Airtel DTH
Country: India
State: Haryana

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