Airtel DTH
No proper customer service

Airtel is the most horrible DTH service. Customer care is horrible. these are the issues:

1. I changed my location and my new location is around 500 mts from my old building. I tried the customer care several times but it was not reachable. Looks like they are more busy then the Prime minister of India.

2. After attempts over 2-3 days, I got through one idiot. He started speaking in a weird humorous way cracking jokes on my query.

3. He took my request and sent me and sms with an id and told that engineer will come next day 10 am. However to my surprise, I got another sms in an hour or so from Airtel with the same id and said that Complain has been Resolved!

4. I waited till next day 10 am at home leaving office work pending only to find that the engineer did not turn up. The phone number provided in the SMS was invalid.

5. I called up Airtel CC again, he again scheduled a new slot at 11 am. Again the engineer did not turn up.

Such is the pathetic service of Airtel DTH. You can visit the link below to read more reviews about Airtel DTH that are flooded with bad words:

link: http://www.mouthshut.com/product-reviews/Airtel-DTH-925102960

Requesting all readers of this article to please stop opting for Airtel DTH.

Company: Airtel DTH
Country: India
State: Maharashtra
City: Pune

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