Airtel DTH
Service is too bad

I am using airtel DTH for the last 3years the service is too bad i had 250 rupees balance in my account but it will display a pop up in the center of the screen for every 15minutes when i contact the customer care they said in their end its good to come and fix the issue i have to charge 100rs i told them is not issue with my side but they did not given any proper response for it and in history and discovery channel when i select tamil language the video will come first and the audio will play delay but if i select english language i will play right even for that i have not get any proper response for it i am facing the problem for the past 6months still in customer care they are telling they are trying to resolve the issue and another thing is my airtel dth remote got repaired so i called the customer care and asked them tell me the airtel office i have to purchase a new remote but they didn't give any address for that they said our engineer will come and check the remote if possible they will repair it and charge 100rs otherwise if the remote is not working means i have to purchase a new remote will cost 150rs i told the customer care executive instead of repairing the existing remote and paying 100rs i will buy the new remote for 150rs but they refuse to give the showroom address at last a service engineer came and didn't even see the existing remote he simply told me need to buy a new remote cost 150rs and for engineer i paid 100rs for coming home totaly 250rs. i over all i am fed up talking with the customer care PLEASE DO NOT BUY AIRTEL DTH.

Company: Airtel DTH
Country: India
State: Tamil Nadu

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