AIRTEL DTH HD
Frustated with Airtel DTH

I bought a LG LCD TV on the 5th of September. With the TV, i got a voucher for AIRTEL DTH HD which said that i will get a free set top box. I followed all the necessary guidelines and finally the airtel guys told me that my installation will take place in the next 48 hours. Its been 7 days i havent received anything from their side.

On communicating with them, they said i have not activated my account which i did 7 days back.

Now they tell me that the offer is over and they cant help me. How will a customer know that? I was told that my services have been activated n they will come n install it in the next 2 days. They also gave me my order number which is a proof in itself that they have dispatched my installating kit. I was relaxed and waiting for some good HD experience until i face this situation.

I am terribly disaappointed with the service. The customer support team lacks dedication and have no product knowledge. They hang up on u at times and give u misleading information.

I am in a lot of problem with this as i have discontinued my cable settop box and paid 750 rupees for airtel recharge. Now i will lose my connection on first and airtel will have to compensate me for the loss of money and time and pressure that i have faced.

I am considering a legal action against airtel with media support if they dont solve my problems in the next 3 days.

Rajesh Shukla

Airtel Customer Id : 3005287501

Order No : 12336803

Company: AIRTEL DTH HD
Country: India
State: Maharashtra
City: Mumbai Suburban

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