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City: Pune
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Airtel
Cheated by Customer Care

Initially my broadband plan was 10GB FUP, 2mbps/256kbks for Rs 799 per month. I spoke to customer care to get a better plan. The customer care representative shared me the details of a plan having 30GB FUP, 2mbps/512kbps for Rs 999 per month. I asked him to take the request for change of plan. ...