I booked a suprise weekend away for my husbands 40th birthday in London. This was all paid for in May. Unfortunately... same old story as previous customers... when we arrived to check in at the hotel on 2nd october we were told our reservation had been cancelled. I had all the relevant paperwork ...
I made a booking with bookinhotels.com which requires cancellations to be made 3 days before the 1st day of stay. I then sent an email one week before the due date to change my booking as I was delayed by one day. I got a reply saying that a refund will be credited to my credit card account. When I ...
Hello I made a reservation for the Metropolitan Hotel in Delhi during March for a two day stay in Aug. On arrival at the hotel, I was informed that my reservation was non existant. I had to pay again for the hotel. After emailing bookinhotels.com they said that they had to cancel the reservation. I ...