Tissot
Defective Watch

I had obtained one Tissot Watch through redeeming reward points available in my account with AMEX. This was ordered during Oct and within 3 months I noticed that the watch wasnt performing as per my expectations as it started running slow. I immediately complained to AMEX to which they responded back and agreed for incurring repair. They also did that, but immediately after running for next 3-4 months it again started functioning irratically and all of a sudden one of the needle in chronograph dial has also come out. Therefore I again called up AMEX to find out the dealers in Delhi/India who could undertake such repairs, but AMEX couldnt provide me with any valid solutions. Now I feel totally dissapointed and disgusted as even after owning a so called valuable and reputed time piece it failed and more so I dont know where to take it for repairs. On a second thought I think Indian watches are far more better than these so called swiss made watches who claim for something like lifetime guarantee, for instance my dad gifted me a Titan watch in early 90's which is still functioning very well and which needed no repairs/servicing so far except for changing batteries.

Company: Tissot
Country: India

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