ATM CASH WITHDRAWL FROM UTTAM NAGAR, NEW DELHI
SHART CASH RECEIVED

COPY OF COMPLAINTS SENT TO BANKING Ombudsmen :

Respected Sir,

With due respect, I would like to inform you I had lodged complaint on 18/4 with Canara Bank, Uttam Nagar, New Delhi branch is as follow :

(I have maintained my SB A/c No. 2379101011801 in the name of Neelam Dhall in your Uttam Nagar, New Delhi branch. I had tried to withdrawn Rs.2500/- from ATM of Central Bank of India, Uttam Nagar vide terminal No. F30N368801 on 14/04 from my SB a/c maintained with you, but amount withdrawn from ATM Rs 500/- (five note of Rs.100/- each) in the same transaction. Immediately, one gentleman also tried to withdraw Rs. 500/- and one note of Rs. 100/- come out from ATM. We have reported the matter over Toll Free Number of CBI.

I have lodged my complaint with Canara Bank, Uttam nagar on 18/04 and I had been informed by your branch that the same type of five other complaints were lodged by other customers of your esteem bank in relation to same ATM, same day. All complaints were same nature ie. withdrawn Rs. 5000/- but amount come out Rs. 1000/- (10 note of Rs. 100/-). I am thankful to Mr Sharma, Chief Manager of your Uttam nagar branch who had attended me politely and promised me to rectify the transaction on priority basis.

I regret to note that I was intimated over phone by Mr Sharma that Central Bank of India had refused to make the difference amount with the reason" transaction was successful and no liability arise on CBI". The transaction detail is given below :

ATM Card No. 5497 5923 7906 2891

Sequence No : 678124758444 (informed by br)

I again request you please take up the matter with CBI on priority basis other wise I will be bound to take the help from Banking Ombudsmen/Consumer Court with out further intimation.

Neelam Dhall

Contact No 9968309169)

I would like to inform you that no reaction has been received from Canara Bank as well as from Central Bank of India till date inspite of repeated reminders over phone etc. May I ask :

1) This is a fraud.

2) This is a harassment to customers.

3) Whether Central Bank of India ATM cash is tallied on that date.

4) Whether Bank has verified ATM Camara recording for the day.

There are so many question arises. There may be a big fraud. I request you please do the needful, take the necessary action and settle the claim amount with appropriate interest/penalty imposed on concern banks.

Thanks & Regards

Neelam Dhall

9968309169

Company: ATM CASH WITHDRAWL FROM UTTAM NAGAR, NEW DELHI
Country: India
State: Delhi
City: West Delhi

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