AVIVA
Policy surrender Charges

Dear Sir,

I had purchased a policy from Aviva through an agent Aviva Freedom Life Plan policy no-RFG1644673, At the time of Purchase Aviva agent told me that you need to pay premium only for three years, I did not received the documents of policy for three years after many efforts and call i got the documents after 3 years when i went through the term and condition, I was surprised to know that premium paying term is 20 years not three and if i surrender before 20 years there will be charges, Then i asked Aviva to cancel my policy because after geting the documents you can close the policy within 15 days because that is the colling period they said we can not do that because it's been three years if you cancel then need to pay surrender charges, After 5 years i surrendered my policy and after paying the 5 premium of 30000 total 150000 i have got only 110599 rupees. Which is injustice i paid 150000 then i must be geting at least the same amount.

They said you have got wrong information from your agent and that agent left the Aviva.

Kindly help me out in geting my invested capital of 150000 rupees.

Regards

Sarvesh

Company: AVIVA
Country: India
State: Delhi
City: North Delhi

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