Aviva Life Insurance
LURING CUSTOMERS BY DISPLAYING LOW PREMIUM AND THEN CHARGING ABNORMAL ONCE PREMIUM IS PAID

I would like to bring your attention w.r.t. Aviva’s gimmick for attracting the customers by displaying low premium and charging double by demanding more premium once a person comes into aviva’s net.

I had applied for aviva i life online. As per the site after considering my age and non-smoker the premium for Insurance for undersigned amounted to Rs. 13, 593/- There were no other terms and conditions mentioned (Snap shot of the same is attached). Accordingly I had paid the said amount of Rs. 13, 593/- on 03.01.2012. As per their instruction I had my medical check up on 08.01.2012. Since than, I had not received any message. After my 3 reminders on 9th, 11th and 13th of Jan-11, I had received a mail from AVIA that you would have to pay Rs. 10, 258/-more considering your medical conditions, customers details etc.

The Pollicy proposal no. NUP75042279 & Policy no. AIL0029402 was given to me.

If these types of conditions were clearly mention / displayed with the proportionate increase in premium w.r.t. to any deviation in medical conditions and customer details, I would have already known the approximate amount for insurance and accordingly selected or rejected for considering aviva.

May I request your good self to intervene in this matter and do necessary for issuance of my policy as per promised amount in their web site i.e. for Rs. 13, 593/- instead of charging double as in this case.

Company: Aviva Life Insurance
Country: India
State: Gujarat
City: Surat

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