Axis Bank
3rd complaint but no action - Not informed about increase in int rates and increase tenure without my consent

Sir,

I have home loan A/c No.245010600051916 from Axis Bank.

Axis bank has not communicated me any changed in my EMI

or interest rates. They kept same EMI with increasing tenure without

my consent. I had taken loan 6 yrs back for 240 months and still my

balance tenure is 229 months. If it has been informed by them

to me about this increase in tenure due to increase in int rate

then i would have been opted for increasing EMI but Bank has

not given me single chance for the same.

No communication from the Bank at all.

Only 1 call i got after my 1st complaint at consumer forum

and that was also not satisfactory to me.

Now this is my complaint to consumer forum 3rd time in last 15 days

but Bank is still behaving very rude to me and no satisfactory call or

solution from Bank. Even i think consumer forum is also not ready to

take any action against the Bank and hence Bank is rude with customers

like me.

You are requested to ask and take urgent action against them about this

else people will not trust on this consumer forum complaint also.

Regards,

Nilesh Kabra

Pune

9822232344

Company: Axis Bank
Country: India
State: Maharashtra
City: Pune

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