Sir,
I have home loan A/c No.245010600051916 from Axis Bank.
Axis bank has not communicated me any changed in my EMI
or interest rates. They kept same EMI with increasing tenure without
my consent. I had taken loan 6 yrs back for 240 months and still my
balance tenure is 229 months. If it has been informed by them
to me about this increase in tenure due to increase in int rate
then i would have been opted for increasing EMI but Bank has
not given me single chance for the same.
No communication from the Bank at all.
Only 1 call i got after my 1st complaint at consumer forum
and that was also not satisfactory to me.
Now this is my complaint to consumer forum 3rd time in last 15 days
but Bank is still behaving very rude to me and no satisfactory call or
solution from Bank. Even i think consumer forum is also not ready to
take any action against the Bank and hence Bank is rude with customers
like me.
You are requested to ask and take urgent action against them about this
else people will not trust on this consumer forum complaint also.
Regards,
Nilesh Kabra
Pune
9822232344
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