Axis Bank
Policy Papers not received

I signed up for Max New York Life Gain Plus policy through Axis bank. The representative at Axis bank informed me that i will receive a phone call from Max New York within "couple of days" confirming my sign up. I signed up on Monday, March 19. Till date I have not received any phone calls from any of the Max New York Life Insurance representative. Upon calling the toll free number of Max New York, they claim they do not have any record of me. My account was already debited on March 20 for the policy premium payment by Axis Bank. I immediately called and asked them to stop that pay order but I was informed that it cannot be done now and I have to wait to get the policy paperr first. Today it has been 10 days since i signed up and paid for the service and still no record of any papers or any phone call as claimed by the Axis bank representative.

I am not sure if I will ever get any policy papers at all. I just want to cancel this and get a refund of my money that axis has debited from my account!!

My name is Preetpal Singh Gill and I can be reached at 9007703807. If i do not ear back within 48 hours, be rest assured that I will file a complaint wherever possible on the internet. On every social netoworking site like facebook. And anywhere possible, I will give my feedback about axis bank. I was lured into this policy. I was misinformed about the policy terms. And now when I want to cancel, I have to wait for the policy papers and the papers would never come..!!

Company: Axis Bank
Country: India
State: West Bengal

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