Axis Bank
Change of Account type without any prior communication

Dear Sir/Mam,

I am Binod Gupta holding an Axis Bank account no. 126010100274357 with Lajpat Nagar branch.

I am with the bank since last 3 years & I had open my account as a zero balance account.

But, last month to be more presice 1268.45 {1150 (consolidated charges for AC) 118.45 (service charges) } had been deducted.

Then I called your customer care & surprise to know that my account had been changed from zero balance to an other account type.

They instructed me to talk to my branch & I had spoken to Ms. Nidhi on 5th March.

Now I had a conversation with Ms. Jasmit & she told me to write the mail for amount reversal.

But, I want to know that without any communication neither telephony nor electronically you how can you change my account type.

Its totatlly disobeying your norms

So, I am totally anoyed with your services & specially the communication part.

In future I will think twice before taking any service from your bank.

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Thanks & Regards,

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Binod Gupta

Mobile : 91 9899606605

Company: Axis Bank
Country: India
State: Delhi

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