Axis Bank
Wrong sms

I had paid rs.50000 through a cheque on 25/05 on my axis bank credit card no 4718 6100 0216 2239 on 26/05 i got a message on my mobile stating the card had been spent for rs.50, 000 when i called the customer care they said there was no such transaction and the message was actually for the payment on the card and not for any usage. Do you people understand the mental trauma i have been through for this 45mnts and i was on my way to other city. with your message i had to come back to my house to check the card which is 30 km. And at the same time i have tried to reach through IVR for tele banking pin. after giving all the required info it says sorry... the same has been by self many times and then tried by tele conference with one of your executive (Tushar). Complaint no for the same is 6386922. I feel its a blunder mistake from your side.

Company: Axis Bank
Country: India
State: Andhra Pradesh
City: Visakhapatnam

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