Bajaj Allianze
Not received the amount/cheque after surending the policy

I have taken policy in Bajaj allianze (Policy number 0038707704 and 0038710864) and surrended it on 18th Jan. Still I have not received the amount. I called Bajaj Allianze Jayanagar branch and not got any proper update or responsible answer for not getting money. They are telling they sent the cheque through over night courier on 4th Feb and given the contact number and the consinment number 643702311. I called all over night courier numbers but not able to trace where my cheque is laying and when I will receive that. As it is a local courier delivery (Bangalore Jayanagar to Bommanahalli) it should come on the same day. Please help me in this regards. My contact details are :

Shama M Naik. Ph 9845649994.

Company: Bajaj Allianze
Country: India
State: Karnataka
City: Bangalore

  <     >