Bajaj Consumer Durable Loans
Wrongly entered EMI details

Hi,

I have purchased LED TV from Home Town, Ishanya mall, Pune and got 0%interest and 0 processing fees from Bajaj Finance, Consumer durable loan.

Loan account no 4020CD00086246.

3D LED TV cost is 1, 20, 0000/- Loan executive gives me two options -

Rs. 40, 000/- as Down Payment

1) Rs.6, 667/- EMI for 12months

2) Rs 10, 000/- EMI for 8months

While loan approval time I have opted for 1st option. I got sms regarding approval of loan so i have signed documents without entering details (exective said he will enter and i'll get sms for online details, where i can get details about my loan. I believed his words.).

When I checked online i came to know that, it shows 2nd option of Rs.10, 000/- EMI for 8Months instead of 1st option above.

This is mistake of executive and he entered wrong details.

When I am contacting Bajaj Finance online customer care, they are showing me doc where i have signed. but they dont understand it is mistake of executive who entered wrong EMI details.

when contacting executive, he said, he is doing neccessary correction but it is already passing month and my EMI will start thru ECS from Feb.

Executive Details: Pankaj - 91-9637314746.

Please suggest.

Regards,

Utpal Raut

Company: Bajaj Consumer Durable Loans
Country: India
State: Maharashtra
City: Pune

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