Barclaycard
Non provision of services

I have barclays card with number 4339485416752480. I had taken a premium membership with this bank. However, no services have been provided by the bank promised at the time of taking this membership. Even, the promotional offer which included a holiday package has not been provide.. Irrespective of sending several mail, no feedback was received.

Despite above, even if I try to valide my card details on the IVR of the bank, the IVR does not accept the same. Hence, I want the following:

1) Refund of my membership fees as no service is provided till date.

2) Cancellation of this card as I do not know whether card details are authorsied.

Company: Barclaycard
Country: India

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