Nokia
Temper phone
- 12-17-2009
- 261
Electronics and household app.
Plz see blow my mail details till date
-- On Thu, 17/12/09, gaurav dalal wrote:
From: gaurav dalal
Subject: Re: Nokia - Gaurav Dalal - N73 Service Provision
To: contactcentre.india@nokia.com
Date: Thursday, 17 December, 12:08 PM
more than one month completed but till date my problem not resolve and if u dont want to resolve my problem tell me clearly today i realize very bed experince regarding nokia service and i m not expected this type of your poor service.
for your informaiton today i have to submit complain in consumer court.
Regds,
Gaurav Dalal
Mob. No.09099920567
& On Tue, 8/12/09, gaurav dalal wrote:
From: gaurav dalal
Subject: Re: Nokia - Gaurav Dalal - N73 Service Provision
To: contactcentre.india@nokia.com
Date: Tuesday, 8 December, 10:47 AM
almost 15 days completed but still u did not resolve my problem u have big name and big structure but u could not resolve my problem very shame.till date i love to nokia but today onwards?
why? so much u take time i dont understand
i hope u will resolve this as soon as possible.
Regds,
Gaurav Dalal
Mob. No.09099920567
& On Fri, 4/12/09, contactcentre.india@nokia.com wrote:
From: contactcentre.india@nokia.com
Subject: Nokia - Gaurav Dalal - N73 Service Provision
To: gaurav_dahod@yahoo.co.in
Date: Friday, 4 December, 1:02 PM
Dear Mr. Dalal,
Thank you for e-mailing Nokia Care.
This e-mail is in reference to the service provision of Nokia N73. We sincerely regret the inconvenience caused. Further, as one of our valued customers, your satisfaction is one of our primary objectives.
Further, as mentioned earlier one of our executive would contact you on the stipulated time frame, in order to assist you further. We seek your patience and further solicit your cooperation.
For further enquiries, please feel free to contact our Technical Support Executives at 30303838 between the hours of 9:00am and 9:00pm, seven days a week. For online support, visit "Have a question? Ask Nokia" at www.nokia.co.in/asknokia
Do you know you can now update your phone software at your own convenience? Visit www.nokia.co.in/support to check if your phone model is supported and download the "Nokia Software Updater". You can also go online to find user guides, troubleshooting support and other services to help you use your Nokia product.
To ensure proper handling, please continue to use the current subject line.
Kind regards,
Shamshad Begam
Nokia Care
Disclaimer:
This mail and its contents are only disclosed to the recipient to whom this document is addressed and is pursuant to a relationship of confidentiality. This document constitutes confidential information and contains proprietary information belonging to Nokia. The confidential information is to be used by the recipient only for the purpose for which this document is supplied. The recipient must obtain Nokia written consent before the recipient or any other person acting on its behalf, communicates any information on the contents or subject matter of this document or part thereof to any third party. The third party to whom the communication is made includes an individual, firm or company or an employee or employees of such a firm or company.
The recipient, by its receipt of this document, acknowledges that this document is confidential information and contains proprietary information belonging to Nokia and further acknowledges its obligation to comply with the provisions of this notice.
[THREAD ID:1-45Q8FZ9]
&--Original Message&--
From: gaurav_dahod@yahoo.co.in
Sent: 03/12 03:34:52 PM
To: contactcentre.india@nokia.com
Subject: Re: Nokia - Gaurav Dalal - N73 Service Provision
everytime u sent me mail our custmer executive call u within 48 hours but almost more than 48 overs but still u did not call me.
why u did not revert still?
plz reply me otherwise i will take help through consumer court.
Regds,
Gaurav Dalal
Mob. No.09099920567
& On Thu, 3/12/09, contactcentre.india@nokia.com wrote:
From: contactcentre.india@nokia.com
Subject: Nokia - Gaurav Dalal - N73 Service Provision
To: gaurav_dahod@yahoo.co.in
Date: Thursday, 3 December, 2:12 PM
Dear Mr. Dalal,
Thank you for e-mailing Nokia Care.
This e-mail is in reference to the service provision of Nokia N73. We regret the inconvenience caused. Kindly be assured that one of our executives would revert to you in the next 48 hours in order to assist you further.
For further enquiries, please feel free to contact our Technical Support Executives at 30303838 between the hours of 9:00am and 9:00pm, seven days a week. For online support, visit "Have a question? Ask Nokia" at www.nokia.co.in/asknokia
Do you know you can now update your phone software at your own convenience? Visit www.nokia.co.in/support to check if your phone model is supported and download the "Nokia Software Updater". You can also go online to find user guides, troubleshooting support and other services to help you use your Nokia product.
To ensure proper handling, please continue to use the current subject line.
Kind regards,
Biplav Sarangi
Nokia Care
Disclaimer:
This mail and its contents are only disclosed to the recipient to whom this document is addressed and is pursuant to a relationship of confidentiality. This document constitutes confidential information and contains proprietary information belonging to Nokia. The confidential information is to be used by the recipient only for the purpose for which this document is supplied. The recipient must obtain Nokia written consent before the recipient or any other person acting on its behalf, communicates any information on the contents or subject matter of this document or part thereof to any third party. The third party to whom the communication is made includes an individual, firm or company or an employee or employees of such a firm or company.
The recipient, by its receipt of this document, acknowledges that this document is confidential information and contains proprietary information belonging to Nokia and further acknowledges its obligation to comply with the provisions of this notice.
[THREAD ID:1-45Q8FZ9]
&--Original Message&--
From: gaurav_dahod@yahoo.co.in
Sent: 02/12 03:20:31 PM
To: contactcentre.india@nokia.com
Subject: Re: Nokia - Gaurav Dalal - N73 Service Provision
still i did not recd any call from your side
Regds,
Gaurav Dalal
Mob. No.09099920567
& On Tue, 1/12/09, contactcentre.india@nokia.com wrote:
From: contactcentre.india@nokia.com
Subject: Nokia - Gaurav Dalal - N73 Service Provision
To: gaurav_dahod@yahoo.co.in
Date: Tuesday, 1 December, 10:20 AM
Dear Mr. Dalal,
Thank you for e-mailing Nokia Care.
This e-mail is in reference to the service provision of Nokia N73. We regret that you have been put through this inconvenience due to the service provision of your mobile phone. Please be assured that one of our executives will revert to you in the next 48 hours and assist you further.
For further enquiries, please feel free to contact our Technical Support Executives at 30303838 between the hours of 9:00am and 9:00pm, seven days a week. For online support, visit "Have a question? Ask Nokia" at www.nokia.co.in/asknokia
Do you know you can now update your phone software at your own convenience? Visit www.nokia.co.in/support to check if your phone model is supported and download the "Nokia Software Updater". You can also go online to find user guides, troubleshooting support and other services to help you use your Nokia product.
To ensure proper handling, please continue to use the current subject line.
Kind regards,
Saraswathi
Nokia Care
Disclaimer:
This mail and its contents are only disclosed to the recipient to whom this document is addressed and is pursuant to a relationship of confidentiality. This document constitutes confidential information and contains proprietary information belonging to Nokia. The confidential information is to be used by the recipient only for the purpose for which this document is supplied. The recipient must obtain Nokia written consent before the recipient or any other person acting on its behalf, communicates any information on the contents or subject matter of this document or part thereof to any third party. The third party to whom the communication is made includes an individual, firm or company or an employee or employees of such a firm or company.
The recipient, by its receipt of this document, acknowledges that this document is confidential information and contains proprietary information belonging to Nokia and further acknowledges its obligation to comply with the provisions of this notice.
[THREAD ID:1-45Q8FZ9]
&--Original Message&--
From: gaurav_dahod@yahoo.co.in
Sent: 30/11 10:31:05 AM
To: contactcentre.india@nokia.com
Subject: Re: Nokia - Gaurav Dalal - N73 Service Provision
but your nokia care center did not take my phone so i request u plz call me then i will explain u all matters
Regds,
Gaurav Dalal
Mob. No.09099920567
& On Sat, 28/11/09, contactcentre.india@nokia.com wrote:
From: contactcentre.india@nokia.com
Subject: Nokia - Gaurav Dalal - N73 Service Provision
To: gaurav_dahod@yahoo.co.in
Date: Saturday, 28 November, 10:44 AM
Dear Mr. Dalal,
Thank you for e-mailing Nokia Care.
This e-mail is in reference to the functionality of Nokia N73. As mentioned earlier you may kindly note that it is at the discretion of Nokia Priority Dealer to service Nokia handsets. We recommend our customers to visit Nokia Care Centre in order to resolve any concerns appearing in the handset.
Further to the telephonic conversation you had with one of our executives, we request you to visit an alternate Nokia Care Centre for further assistance. Our technicians would assist you in best possible manner.
We recommend you take along the proof of purchase/receipt while visiting the Nokia Care Centre. Your phone would be repaired under warranty if it meets all the warranty guidelines.
For location of Nokia Care Centre nearest to you, kindly access the following web link:
http://www.nokia.co.in/A4536241
Before submitting your phone at the Nokia Care Centre, you may kindly take a backup of the phone contacts data to the SIM card. If the phone supports memory card, take a back up of contacts, messages, images, clips etc. on to the memory card or on to the PC. Back up can be taken, provided the phone is in “Power ON” condition. The technicians at the Nokia Care Centre and Nokia India would not be responsible for the loss of data during the repair process.
For further enquiries, please feel free to contact our Technical Support Executives at 30303838 between the hours of 9:00am and 9:00pm, seven days a week. For online support, visit "Have a question? Ask Nokia" at www.nokia.co.in/asknokia
Do you know you can now update your phone software at your own convenience? Visit www.nokia.co.in/support to check if your phone model is supported and download the "Nokia Software Updater". You can also go online to find user guides, troubleshooting support and other services to help you use your Nokia product.
To ensure proper handling, please continue to use the current subject line.
Kind regards,
Biplav Sarangi
Nokia Care
Disclaimer:
This mail and its contents are only disclosed to the recipient to whom this document is addressed and is pursuant to a relationship of confidentiality. This document constitutes confidential information and contains proprietary information belonging to Nokia. The confidential information is to be used by the recipient only for the purpose for which this document is supplied. The recipient must obtain Nokia written consent before the recipient or any other person acting on its behalf, communicates any information on the contents or subject matter of this document or part thereof to any third party. The third party to whom the communication is made includes an individual, firm or company or an employee or employees of such a firm or company.
The recipient, by its receipt of this document, acknowledges that this document is confidential information and contains proprietary information belonging to Nokia and further acknowledges its obligation to comply with the provisions of this notice.
[THREAD ID:1-45Q8FZ9]
&--Original Message&--
From: gaurav_dahod@yahoo.co.in
Sent: 27/11 11:33:16 AM
To: contactcentre.india@nokia.com
Subject: Re: Nokia - Gaurav Dalal - N73 Service Provision
respected sir,
as per your below mail instruction i went to your nokia care center at rayrythem, baroda and also talk to miss devshree and also she talks your customer care executive and then your customer care executive told me now go to nokia priority dealer then i want to npd first they did not ready to talk to your customer care executive then i requested to Mr deepak npd impression, manjalpur baroda then he talk to your customer care executive but rudly talked to your customer care executive after all those situation my problem was not resolve so i request to u plz resolve my problem as soon as possible otherwise i will take help from consumer court bcoz now i have dont any option.
i hope u will resolve my problem as soon as possible.
Regds,
Gaurav Dalal
Mob. No.09099920567
& On Wed, 25/11/09, contactcentre.india@nokia.com wrote:
From: contactcentre.india@nokia.com
Subject: Nokia - Gaurav Dalal - N73 Service Provision
To: gaurav_dahod@yahoo.co.in
Date: Wednesday, 25 November, 9:31 AM
Dear Mr. dalal,
Thank you for e-mailing Nokia Care.
This e-mail is in reference to service provision of Nokia N73. We regret the inconvenience caused. As mentioned in our previous email communications we request you to kindly contact the Nokia Careline while you are present at the Nokia Care Centre in order for us to coordinate with the Nokia Care Centre technicians in your presence and assist you further.
In order to call our Nokia Careline we suggest you to kindly prefix the STD code of the city from which you are calling to 30303838, if you are dialing from your mobile phone. If you are dialing from a landline number, you may directly dial the number. However, if he is dialing from a BSNL/MTNL landline, the customer has to prefix the STD code 080 before calling 30303838. This procedure is not applicable for Airtel/Reliance landline users.
Please note, local call charges would apply.
For further enquiries, please feel free to contact our Technical Support Executives at 30303838 between the hours of 9:00am and 9:00pm, seven days a week. For online support, visit "Have a question? Ask Nokia" at www.nokia.co.in/asknokia
Do you know you can now update your phone software at your own convenience? Visit www.nokia.co.in/support to check if your phone model is supported and download the "Nokia Software Updater". You can also go online to find user guides, troubleshooting support and other services to help you use your Nokia product.
To ensure proper handling, please continue to use the current subject line.
Kind regards,
Karthik N
Nokia Care
Disclaimer:
This mail and its contents are only disclosed to the recipient to whom this document is addressed and is pursuant to a relationship of confidentiality. This document constitutes confidential information and contains proprietary information belonging to Nokia. The confidential information is to be used by the recipient only for the purpose for which this document is supplied. The recipient must obtain Nokia written consent before the recipient or any other person acting on its behalf, communicates any information on the contents or subject matter of this document or part thereof to any third party. The third party to whom the communication is made includes an individual, firm or company or an employee or employees of such a firm or company.
The recipient, by its receipt of this document, acknowledges that this document is confidential information and contains proprietary information belonging to Nokia and further acknowledges its obligation to comply with the provisions of this notice.
[THREAD ID:1-45Q8FZ9]
&--Original Message&--
From: gaurav_dahod@yahoo.co.in
Sent: 24/11 10:57:56 AM
To: contactcentre.india@nokia.com
Subject: Re: Nokia - Gaurav Dalal - N73 Service Provision
i went to your nokia prority care but they did not give me job sheet plz help me.
Regds,
Gaurav Dalal
Mob. No.09099920567
& On Thu, 12/11/09, contactcentre.india@nokia.com wrote:
From: contactcentre.india@nokia.com
Subject: Nokia - Gaurav Dalal - N73 Service Provision
To: gaurav_dahod@yahoo.co.in
Date: Thursday, 12 November, 8:46 PM
Dear Mr. Dalal,
Thank you for emailing Nokia Care.
This e-mail is in reference to service provision of Nokia N73. In order for us to coordinate with the Nokia Care Centre technicians in your presence and assist you further, we request you to kindly contact the Nokia Careline while you are present at the Nokia Care Centre. Our executive will assist you in the best possible way.
In order to call our Nokia Careline we suggest you to kindly prefix the STD code of the city from which you are calling to 30303838, if you are dialing from your mobile phone. If you are dialing from a landline number, you may directly dial the number. However, if he is dialing from a BSNL/MTNL landline, the customer has to prefix the STD code 080 before calling 30303838. This procedure is not applicable for Airtel/Reliance landline users.
Please note, local call charges would apply.
Please be assured of our best attention in resolving the concern in your phone. We appreciate your patience and further solicit your cooperation.
For further enquiries, please feel free to contact our Technical Support Executives at 30303838 between the hours of 9:00am and 9:00pm, seven days a week. For online support, visit "Have a question? Ask Nokia" at www.nokia.co.in/asknokia
Do you know you can now update your phone softwkare at your own convenience? Visit www.nokia.co.in/support to check if your phone model is supported and download the "Nokia Software Updater". You can also go online to find user guides, troubleshooting support and other services to help you use your Nokia product.
To ensure proper handling, please continue to use the current subject line.
Please help us improve our services by clicking on the following link:
http://digiumenterprise.com/answer/? inv=10263144&chk=8UYYNH9K
Kind regards,
Nancy. J
Nokia Care
Disclaimer:
This mail and its contents are only disclosed to the recipient to whom this document is addressed and is pursuant to a relationship of confidentiality. This document constitutes confidential information and contains proprietary information belonging to Nokia. The confidential information is to be used by the recipient only for the purpose for which this document is supplied. The recipient must obtain Nokia written consent before the recipient or any other person acting on its behalf, communicates any information on the contents or subject matter of this document or part thereof to any third party. The third party to whom the communication is made includes an individual, firm or company or an employee or employees of such a firm or company.
The recipient, by its receipt of this document, acknowledges that this document is confidential informat...
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Company: Nokia
Country: India