Barclays Bank PLC (Credit Card)
Account not closed inspite of full closure of EMIs taken on card dues plus prepayment charges

I had a credit card with Barclays Bank and had availed EMI payment option through ECS which I wanted to close by making one time full payment. After requesting for the same I was asked to pay Rs. 23, 072/- on 16/6 and in that month statement they also charged prepayment charges. Inspite of making complete payments ON 16/6/10 an ECS presentation was made to my Bank account on 28/6 and also in following months.

Then I was told by bank telephone caller that some preclosure charges are still left so card has not got deactivated and I need to make another amount of Rs. 700/- and that was made on 12/8. Still another call came in month of Sept. 2010 for payments and when I explained the entire matter they arranged a call from Barclays Bombay Collection dept. and Mr. Sunil Sharma who apologised for the troubles incurred and assured that card will be closed and I can tear the card by making one last payment of Rs. 110/- which was made on 19/9. But till now the account is yet not closed and in my CIBIL records it reflects non payments.

Girish Srivastava

Mob: 9879178855

girish.srivastava@live.in

Company: Barclays Bank PLC (Credit Card)
Country: India
State: Gujarat
City: Surat

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