Bill
Refusal to give change

9 feb 11:05 @ Kothrud City pride Big bazaar. Pune

Receipt no – 0009195

The bill amount was Rs. 103.

I offered the cashier Rs. 105 in cash.

Promptly he offered me two éclairs toffee.

I demanded two rupees in change, and nothing else.

When I refused to accepted the toffee, the cashier made a puppy face and told me his plight. That the shop had just opened; I was the first customer. No one else had come for billing until then.

I persisted, and said it was not the first day of the store. Surely, a lot of people shopped the previous day, and so the cash drawers were supposed to be filled with a few coins at least.

The cashier looked around and called out to his colleagues. He must have realized, I would not leave the store if he did not hand me the balance two rupees.

When none of his friends responded, he began fiddling the Eclairs section in the Cash drawer.

And from the toffee cluster below, he fished out what I was looking for. Voila, there appeared lots of coins!

I am certain; he knew all along, that coins were ‘hidden’ underneath the toffees.

When I shared this experience with my peers, almost all said to have faced similar situations

I wonder if it is part of the cashier’s training to withhold change as far as possible.

Company: Bill
Country: India
State: Maharashtra
City: Pune

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