Birla Sun Life Insurance (BSLI)
Non Receipt and Correctness of Policy details

BSIL has collected the insurance premium from me on the 19th Feb and has issued a policy documents with all the wrong information in it. Despite using their helpdesk support, second level escalation and 3rd level escalation, they have not resolved the issue. They have collected back the policy documents from me saying that they will re-work this all over again and have not provided any receipt of the same. I am on the 4th of April with no policy documents and no clue who is addressing this issue. All the emails sent to their inboxes have not been aknowledged at all, I am not sure how they manage to be in the business if they do such frauds with the consumer.

Company: Birla Sun Life Insurance (BSLI)
Country: India
State: Karnataka
City: Bangalore

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