Birla sunlife insurance co
Complaint

Dear Sir,

Re: - Complaint against Birla Sunlife Insurance co.

Ref: - (1) My policy no. 005016738 Date. 10.08.11

Client ID- 8637042947

(2) Policy no. 005116318 Date. 23.09.11

Client ID- 9896978817

I have invested in above two policies of Birla Sunlife. But I have been cheated by some mediators of the company, most likely their adviser M/s Vighnaharta direct insurance Broking (P) Ltd.

The complete story is like this:-

(A) I received a call on 25.07.11, telling her name as Neha Dixit, Mumbai, she told herself as officer funds in the office of “Birla Sunlife”. Afterwards Mr. Soni from Mumbai (telling himself as fund manager) called me referring the conversation with Neha Dixit. They told me to invest Rs. 50000/- in “vision plan” and told that they are speaking directly from Birla Sunlife’s office and there is no mediator between us. As there in no mediator, the company will give the following benefits:-

After investment of Rs. 50000/- per year for 5 years I’ll get 5x5000 =250000/-

140% bonus of Ist year premium = 70000/-

Interest on maturity =160000/-

Total Return = 480000/-

As such I have to invest Rs. 50000/- Per year for 5 years and will get Rs. 480000/-. After 5 years, this policy will be matured and after that I have not to pay anything. While as per the Policy bond received by me, I have to pay yearly premium for 18 years. It was told to me by both of the above persons that if someone confirms me over telephone for 18 years premium, I should accept it. This is only the formality, but actually I have to pay the premium for 5 years.

(B) Again on 15.09.11, I received a call from Gunjan Gupta, Delhi and further from Mr. Rajeev Agarwal, Delhi telling the same words that they are the employees of “Birla Sunlife” and there is no mediator. They told that I have been selected as special customer of the company, as I am the existing investor of (Rs. 30000/- on 28.01.10, Rs. 50000/- on 10.08.11) Rs. 80000/- Per year and if I invest further 50000/-, then the company will give me the following benefits:-

(1) On my investment of Rs. 30000/- of 10.08.11, I’ll get Rs. 138000/- on 28.06.13.

(2) On my investment of Rs. 50000/- of 10.08.11, I have not to pay any installment further and I’ll get Rs. 210000/- on 10.08.2014.

(3) On my new investment of Rs. 50000/-, I have to pay total 3 installments i.e. Rs. 1.50 Lacs in 3 years and I’ll get Rs. 290000/- on 15.09.14.

Once again I invested Rs. 50000/- on 15.09.11, thinking that I am dealing directly with the company. But again, I did not find such commitment In the policy bond received by me. Instead of it, as per policy, I have to pay the premium for 10 years.

On reading the policy bond carefully, I found that the name of some broker

M/s Vighnaharta direct insurance Broking (P) Ltd. is written in it.

I have never dealt with any broker, then how this name is reflected. Either this broker has made me fool in the name of “Birla Sunlife” or some employees of the company are involved in this conspiracy with this agent.

On dialing the numbers of the persons contacted me, I found that all the numbers are fake and disconnected. I tried to contact with the agent named above at the phone no. written in policy, this no. was also not responding.

Above people send some Mr. Rajeev Sharma of Alwar to collect the Cheque of premium and Mr. Rajeev Sharma told that he is a manager in Birla Sunlife office at Ganpati Tower, Alwar. On searching to Mr. Sharma, I found that the phone is disconnected. And on going at the Alwar address I found that the office of Birla Sunlife is closed for the past 2 years.

Please enquire into the matter and either the company should full fill their telephonic commitments or should refund all the premiums paid by me as above.

I have already complaint to the company but they have denied to do anything.

Thanking you

Yours faithfully

Mrs. Anita Jain

27, Moti Dungari,

Alwar (Raj.)

Company: Birla sunlife insurance co
Country: India
State: Rajasthan
City: Alwar

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