BSLI
Use of abusive language by the Agents/TLs

This is in respect to the call by one of your agents for some insurance policy for which I plainly denied post having made the necessary checks from my end. I was asked to give an reason which I do not feel necessary or obligatory to answer.

Post this the call was put in conference with the TL, The kind of abusive language used was highly commendable. This shows that in case the customer is not interested in your policy for what-so-ever reasons, they have to face the wrath of your excellent workforce who have a very good command on their vocabulary in foul language. The pilot numbers from where the calls landed on my cell is 66066100/66066200.

Am bringing this to your notice since it takes years to build a reputation, whereas it only takes a couple of such highly qualified employees to mar it in a couple of minutes/hours.

What ever the action (in case you take any), Please do not involve me or come back to me for anything.

I ONCE AGAIN PUT IT IN BLACK & WHITE, I AM NOT INTERESTED IN ANY OF YOUR INSURANCE POLICIES OR PRODUCTS. (NOW I HAVE A REASON TO IT)

Company: BSLI
Country: India

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