Canara bank tirunelveli junction
Ecovery on repaid amount of loan

To

The Branch Manager,

Canara Bank

Tirunelveli – 627 001

Sir,

I am a BSNL Employee paid the outstanding amount of Personal Loan in one lump sum on 14-08 at Canara Bank, Tirunelveli Junction Branch and approached the concerned Officer to stop further recovery personaly on that day.

But a sum of Rs.3000/= has been recovered from my monthly salary on demand by the bank. Then demand draft for that amount wrongly recovered on demand has been handed over to our BSNL Employee by the bank for which I had to collect that DD from the BSNL Employee from his premises.

In this connection the concerned Officer of the bank now simply says over phone in reponse my enquiry on 25-09 that I should approach my pay drawing officer to stop the recovery and getting a certificate from the bank or otherwise the recovery will be made further.

I am surprised of this practices from a prominent schedule bank by a resposible Officer.

In this connection What I expect from the bank is :

1. Wrong recovery of the loan amount may be refunded to me only with the reasons thereof so that I can maintain my Income and Expenditure Statement with documentary proof since the recovery has been shown in my monthly salary silp.

2. Genuine persons shouild not be affected monitorily, physically and mentally by a resposnsible Officer to deal with the customers. Further I like to have a pleasant reception rather then servces among the public

Yours truly,

C.Petchimuthu, Sec., Supr., Emp. No.1170/198000501

Telecom Centre, New Bus Stand, Palayankottai – 627 002

Company: Canara bank tirunelveli junction
Country: India
State: Tamil Nadu
City: Tirunelveli

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