Citibank
Mismanagement

Hi this is prakash shetty-- i have a suvidha account --it was having a salary acc but later on it got converted to saving acc--the bank called me to say that to convert my account, they need the document, i did my part, i gave the document to vashi branch-- those people -- dont know anythig they were ot ready to help, worst staff i have ever visited--i gave document, they said it gets converted automatically so u dot need to submit it-- but still i submitted my document, but after 2 months i got informed that my account is not working because of no submission of document, i called the customer care -- they said they dont know anything--they asd me to go to bank get the name of person i submitted the document, submit the document, do the procedure again, asked abt the moey that was going to be credited, they have o idea -- is this the bank works, no cordination i used the acc only to pay my loan, its of no use== its the worst bank i have dealt with, plz dont open acc . with citibank they dont know to deal properly.

Company: Citibank
Country: India

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