Citibank
CIBIL

Hi,

My name appears in CIBIL of no fault of mine. My personal Loan a/c no. is L55-PRE-2987643 from Citibank. The information provided to me that ECS provided by me for ICICI bank that my ICICI A/C doesn't exist. Fighting with customer care for one month, Citibank started producing ECS for two months and again they fall back to same question that my ICICI account doesn't exist. Now I came to know from collection people when the ECS was produces to ICICI there were insufficient fund in it. Man I can provide you people my ICICI statement that it always had sufficient amount in it. Next I got a call from customer care that they will reduce my interest rate to 11% and change the EMI amount, fine I agreed on that part.. I filled up the form but it never happened.for that month it may be Feb or march. I again got call that my file never reached Chennai on time so i need to make the payment of current month EMI 3267/- which I did. This time I just missed to take the receipts of the payment. Later I came to know that this amount was not credit to my personal EMI. I again got a call for the payment from customer care that there is a payment due. i told the whole story what was going on and how this bank is sucking me badly. every call I received from customer care but no one came up with resolution. Worst what you people done that my name in CIBIL.

Company: Citibank
Country: India
State: Delhi
City: South Delhi

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