Credit Card
FALSE CREDIT INFORMATION GIVEN IN MY NAME

My husband applied for a home loan with IDBI bank Branch at Trichy Road,

Coimbatore - 18 and the after all verification legally they have issued a loan approval letter for Rs.9.75 lacs with 96 months repayment term. My name was included in the loan application as co-applicant. From My side i have given my bank account details, salary certificate, etc. whatsoever required by the bank from time to time. After so may days follow up the loan was approved and the banker have asked us to give a letter for release part amount of the loan.

After giving the letter, while we went to collect the loan amount cheque, we hear that the cheque was not signed since my name appears in CIBIL credit information report.

The bank has provided the details that during the period from 2000 to 2005 an amount of Rs.82395/ was due on my credit card and they were not able to provide the details of credit card number, amount due on which bank card, etc.etc. to enable me to verify.

As per my knowledge during that time I was using citi bank, hsbc, icici bank cards.

I do not know which bank has lodged complaint against me and now i even do not have my credit card details with me, since i have cleared my accounts and cancelled all the cards.

Now IDBI insists us to get clearance certificate from the concerned bank for release of loan amount.

For getting the Credit information details from CIBIL, they ask for a payment of Rs.145 /- so on as charges.

fOR NO FAULT FROM OUR SIDE, WHY SHOULD WE PAY MONEY TO GET A FALSE /WRONG STATEMENT GIVEN BY A BANK.

WHEN THE BANKS ARE INSISTING FOR CLEARANCE OF CREDIT CARD AMOUNT DUE AND GIVING CREDIT INFORMATIONS TO CIBIL, THE SAME BANK SHOULD HAVE COMMON BASIC COURTESY TO GET BACK THE COMPLAINT LODGED ON ITS CUSTOMER, ONCE THE CREDIT AMOUNT WAS SETTLED.

EVEN AFTER SETTLING ALL THE CREDIT CARD PAYEMNTS, WTIH INTERESTS, IS THE CONCERNED BANK HAS NOT REVERSED THE COMPLAINT LODGED ON A CUSTOMER, IT AFFECTS THE CUSTOMER AT A LATER DATE, THE CIBIL IS NOT BOTHERED TO VERIFY WITH THE BANKERS FROM TIME TO TIME WHETHER THE CREDIT INFORMATION GIVEN ON A PARTICULAR CUSTOMER IS VALID, TRUE AS ON DATE.

CIBIL IS INTERESTED ONLY IN GETTING MONEY BY WAY OF COLLECTING CHARGES FOR ISSUING CREDIT REPORT TO THE CUSTOMER.

RBI /FINANCE DEPT SHOULD REGULATE THIS WRONG PROCEDURE OF ISSUING FALSE REPORT BY CIBIL WITHOUT CUSOTMER'S KNOWLEDGE.

VIJAYALAKSHMI.

Company: Credit Card
Country: India
State: Tamil Nadu

  <     >