Delhi Gurgaon Expressway
DG EXPRESS WAY: NON-PROFESSIONAL SERVICES

I commute daily from my home to office using the Delhi-Gurgaon Expressway KM-24. I am holding a tag which i get it renewed after every month. Now, since I am soon going abroad for long term, I went to the expressway office & have requested the to get change the ownership of my tag to some other name whose supporting documents are being provided, but they are not accepting the genuine case even and are stick to NO. It seems that DG Expressway is now only stealing the money from the customer and should be privatised with the good vendor. They didn't defined any rules for tag and paid customers and the tag customers are now facing problems due to them. I as a consumer and a tax payer feel cheated by the construction company and also by the authority for not taking appropriate actions. Will we let this continue and make matters worse for future generations to come or we plan to take action. I am going to file a written complaint against the company through the RTI and will surely contemplate a legal recourse.

Company: Delhi Gurgaon Expressway
Country: India

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