DHFL
Non refund of processing fee after 2 months

DHFL

Never apply house loan from DHFL

I've just processed my file. THis person from DHFL housing finance Tilak Nagar, delhi, has asked for 2 post dated cheques.

Firstly, he clearly informed that once loan is sanctioned, customer will be informed throu email and phone about the approval, then deduct the processing fee.

Without my notice, he has dropped the cheque and amount of Rs. 9998/- got deducted. Till, today i dont know whether my loan got sanctioned or not.

When, I called up, no one is picking the phone or giving any proper reply. Totally, flooded my patience..

I really wanted to know if i can escalate this issue to higher level, so that they just cannt loot customers unethically.

Can anyone suggest me, if I can take up this compliant and get reversed my amount.

manisha

Company: DHFL
Country: India
State: Delhi
City: Central Delhi

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