ICICI Bank
Poor customer service may be fraud

From last 2 months, I am wasting my expensive time to get the transaction password..

from last one month, I am hearing that my transaction password sent to new address, but not received yet..

from last 2 weeks, I am hearing from escalation department that my transaction password with ICICI courier services, but did not get it..

from March 09th, I am hearing from Dwarkish Lal that my transaction password was sent again to my new address thru ICICI courier, but did not get yet.

from last 2 months, I have wasted around 10 hours of my time with ICICI bank customer service for nothing..

from last 3 months, I could not do any transaction with my money ~26 lacs as I am sitting aborad with no t-password

from last 2 months, I could not pay my ICICI mortgage as I could not transfer from my account to loan account.

from last 24 hrs, I am talking to Mervyn Davis/his manager abdul raqueeb.but the response is

ICICIcourier website is down...

what a customer service??

if I am not getting my transaction password in 24 hrs, I will fly to India and give a decent complaint.

this is my US contact # XXXXXXXXXXXXXXXXXXXXXX...

Ignoring this email would lead to publishing in various forums about ICICI customer service

pls respond..

Gopal Srinivasan

Company: ICICI Bank
Country: India
Site: www.icicibank.com

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