Axis Bank
Elationship manager APOORVA GIRI's ignoring attitudes to a senior citizen customer

Business & Finance

Espected sir,

i applied for a senior citizen s.b. account (online) for the ashok marg, iucknow branch of the axis bank inthe last weak of july.

I was informed by thecustomer care section of the axis bank that

mrs. APOORVA GIRI, rel'ship manager will see me at my residence

but the official got no pain. I managed to contact the bank branch to

open the account. However, the account was opened. After receiving

the welcome kit as well as a welcome call from it's H.O., I was advised

for the I.D. card and a clear assurance that APOORVA GIRI will contact

me in the matter but again she took no pain. And one more time, she

repeated the same practice of ignoring the senior citizen (me). However,

it is submitted that the said official was hundred percent unknown to

me before opening the said account.

I was seriously thinking to open another senior citizen s.b.and a

demat account in my wife's name but I have droped the idea now with the axis bank and looking for some other bank. I am seriously thinking

also to close my existing relations with the AXIS BANK.WILL THE AXIS BANK LIKE IT?

WILL the administration of the AXIS BANK look into the matter

and take the appropriate action against the said APOORVA GIRI? WILL

the bank administration like to inform me RESULT of my submission?

With loosing regards,

SATISH CHANDRA SRIVASTAVA

S.B.a/c n.053010100478380

address-B-1/62, sector-H, AliganjExtn.,

LUCKNOW-226020

EMAIL: scsrivastava06@gmail.com

contact no.:09936423387


Company: Axis Bank
Country: India
Site: www.axisbank.com
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